Terms & Conditions

Thank you for visiting BODENLANG!

If you would like any further information about the brand or our products, please get in touch with us using the contact details below.

Email: info@bodenlang.com

Head Office (postal address only)

BODENLANG Ltd.

66 Piccadilly

3rd Floor Foxglove House

London, W1J 9EF

United Kingdom

Wholesale Enquiries

For wholesale maxi dress enquiries please contact us on:

sales@bodenlang.com

Press Contact

For press enquiries please contact:

press@bodenlang.com

 

Terms & Conditions

Welcome to bodenlang.com. By using this website, you agree to be bound by the terms and conditions set out below. Please note, these terms and conditions can potentially change at any time. The following terms and conditions will apply between you and BODENLANG Ltd when you buy an item from bodenlang.com. The terms do not affect your statutory rights. Your contract for purchases made through bodenlang.com is with BODENLANG Ltd and you, undertake that all goods ordered by you are for your own private and domestic use only and are not for resale. You warrant that all details you provide to bodenlang.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

Online Shop

We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website.

What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our RETURNS POLICY if you are unhappy with your purchase.

We will not be liable if for any reason the BODENLANG website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all the BODENLANG website.

Order Process

Ordering through our website is safe and secure. We employ methods and systems which do not compromise your debit or credit card information. Please feel comfortable using your debit or credit card to order from our site.

  • A confirmation e-mail will be sent to you once your order has been processed.
  • No contract for the sale of any product will exist between you and bodenlang.com until we accept your order by dispatching the product to you.
  • If bodenlang.com does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be dispatch.
  • All prices listed on bodenlang.com are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time.
  • Discount vouchers, codes and offers cannot be used on sale products.

Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

We do not offer price matching.

Price adjustments will not be honored at bodenlang.com or at any BODENLANG retail store.

Shipping

All parcels will be delivered by recorded service and will require a signature on delivery. In the event that an item is temporarily out of stock, we will notify you of the delay. We will contact you to let you know when the item will be back in stock.

Please note that the customer will be responsible for all duties and taxes incurred in the country of destination.

Standard UK delivery:               £4.99             Please allow 3 to 5 working days from dispatch.

International delivery I (EU)       £7.99             Please allow 5 to 7 working days from dispatch.

International delivery II            £13.99             Please allow 7 to 10 working days from dispatch.

Order Cancelation

If, for any reason, you wish to cancel any order you have placed, please notify us directly within 24 hours. You can send an email to:

sales@bodenlang.com

As it is our policy to try to process orders immediately it may not always be possible to stop an order from being dispatched. After dispatch, our returns policy will apply. Please note that your right to return goods does not apply to certain products as set in our returns policy.

We are unable to accept order cancelations for personalized and bespoke goods.

Returns Policy

In case you want to return a product from BODENLANG, you can return any product in original condition, unworn, with all tags originally attached within 14 days of receipt of your BODENLANG order.

For any returns you must request a return authorization by emailing us at sales@bodenlang.com with your order number, name and reason for return. We will reply with a return authorization number and detailed instructions of the return procedure and address, at it varies depending on your location. All returns must be sent by recorded delivery as Bodenlang.com is not liable for any lost return parcels.

Shipping charges are non-refundable.

The refunds of your purchase(s) will be credited in the original method of purchase within 14 days.

Upon receipt of returned goods, BODENLANG reserves the right to deny credit, if the merchandise does not meet the return policy requirements.

If you receive a faulty or damaged item, please notify us within seven working days as we will not process claims for goods received as faulty after this period.

We cannot refund or exchange gift cards.

BODENLANG dresses purchased at BODENLANG retail stores, department stores, or any other store selling BODENLANG merchandise cannot be returned to bodenlang.com

Your statutory rights are not affected for any of the above, including your right to claim a replacement where goods are faulty.

Payment Methods

• Credit card (Visa, MasterCard, American Express)

• PayPal (this method will automatically redirect the user to the PayPal website)

The amount of the order will be debited at the time the order is placed.

Copyright Policy

Copyright and other intellectual property rights in any communications, ideas or other materials submitted or offered to us by you through on or by this website, unless specifically requested by us, shall become our property. You agree that submissions by you to this website must not risk infringing any right of any third party and in addition, you agree that no submissions by you to this website will be or contain libelous or otherwise unlawful, abusive or obscene material or constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make to the website.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Accordingly, we suggest that you do not use the BODENLANG website to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Nothing contained in these Terms and Conditions shall be construed as conferring any license or right to use any trade mark, design right or copyright of the BODENLANG’s website.

Liability and Indemnity

We shall not be liable for any direct, special, incidental, indirect or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material on this website or the performance of the product purchased through the website or the conduct of other users of this website, even if BODENLANG Ltd. has been advised of the possibility of such damages.

Our website may also contain links to other websites, which are not operated by us. When you activate any of these you will leave the BODENLANG website. We will have no control over, and will accept no responsibility or liability in respect of the material on any website which is not under our control.

You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.

We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

Privacy And Use Of Your Data

The purpose of this statement is to set out how we will use personal information that we may obtain about you. By using this website and/or by registering as a user of any services provided by us on this website you agree to our use of your data as set out herein.

When you register, and use our website, you will be asked to provide certain information such as your name, surname and contact details. We will store this data and hold it on computers or in manual files. We will use this data to fulfil our agreement with you. Please note that, to provide some of our services, we may require further details from you.

We may use information that you provide or that is obtained by us: To register you on our website and to administer our website services; To administer any prize draws or competitions you may enter; For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer, and to enable us to provide you with information about our products and services that we think are relevant to you through our marketing activities; and to keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods - email, telephone or post. If you do not wish to receive information of such products and services, please see Unsubscribe section of these Terms & Conditions.

We will use internal and external validation and fraud checking systems to verify your identity.

We may share your data with selected third parties in order to deliver the goods to you.

We may monitor or record telephone calls without your consent under the following circumstances - to provide evidence of a business transaction, to prevent or detect crime to investigate the unauthorized use of a telecom system, to ensure that a business complies with regulatory procedures, to see that quality standards or targets are being met in the interests of national security and to secure the effective operation of the telecom system.

Jurisdiction

The website is controlled and operated in the UK. Any terms and conditions concerning the usage of this website will be governed by the laws of England and any dispute concerning use of this website will be determined exclusively by the English Courts.

Unsubscribe

You can unsubscribe to our email newsletter at any time. To do so, please send us email to info@bodenlang.com.

General

We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect. We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control. If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach. BODENLANG reserves the right to amend, remove or vary the services and/or any page of this website at any time and without notice.

Entire Agreement

These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and BODENLANG Ltd. Any waiver of any provision of the Terms and Conditions will only be effective if in writing and signed by a Director of BODENLANG Ltd.

If you do not agree to our Terms and Conditions in their entirety please leave this website.

The www.bodenlang.com website is provided solely for your personal use. You may not use this website for any commercial purpose.

References in these Terms and Conditions to "we", "us" and "BODENLANG" are to BODENLANG Limited. Registered in England. Registered Office: 66 Piccadilly, 3rd Floor Foxglove House, London, W1J 9EF, United Kingdom